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How you can help with Waterfox crashes - Waterfox Support

If Waterfox crashes, you can help by sharing crash information and details about what you were doing when the crash happened.

Submit a crash report

  • After a crash, the Waterfox Crash Reporter lets you send a crash report. Check “Tell Waterfox about this crash so they can fix it” and include a brief description.
  • Enable “Allow Waterfox to submit an additional report” if offered to include technical data that helps diagnose the issue.

Find your crash report IDs

  1. Type about:crashes in the address bar and press Enter.
  2. Look for links that start with bp-. Copy the most recent Report IDs when asking for help.

Include helpful details

  • What you were doing right before the crash (sites, clicks, steps).
  • Whether it happens in Troubleshoot Mode (Help > Troubleshoot Mode) with extensions disabled.
  • Your Waterfox version and operating system.

Copyright and Licensing

Modified from How you can help with Firefox crashes. Original by Mozilla Contributors. Licensed under the CC BY-SA 3.0.